First steps with eTrusted APIs

What is an API?

API stands for Application Programming Interface. It enables automated communication between two or more software systems without you having to do anything manually. For developers, APIs provide a high degree of flexibility. 

How do the eTrusted APIs support me in my daily work?

Our APIs help you:

  • collect review information and display them on your website and/or use them for a marketing campaign.
  • integrate reviews in your CRM applications.
  • import reviews into your company's CRM or support system and also answer them from there
  • incorporate review invites in your email campaigns. 

How do I implement and manage an API? 

For a detailed instruction we recommend our API documentation. It was written for developers and helps to create an individual API solution.

Which APIs does eTrusted provide?

eTrusted provides several APIs and working with more than one API is not a problem. As our customer all our APIs are available for you at any time. Which APIs exactly eTrusted offers you find in our API documentation.

You lack the technical knowledge to integrate an API yourself: not a problem! We are happy to support you, just get in touch with us. 

In the section Reviews > Integrations you find information about the Trusted Shops integration for the tickt management system Zendesk, for instance:
How to use the Trusted Shops Zendesk integration?

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