How do I change my user settings?

Customise user settings

To change your personal information such as your e-mail address, name or telephone number, you must first log in to My Trusted Shops. There you can independently adjust most of your data stored with Trusted Shops. Any adjustments made there are then synchronised with the eTrusted Control Centre.

Within My Trusted Shops, first move your cursor to your user name in the top right-hand corner. A drop-down menu then opens. Select the "Settings" menu item within this menu.


Within the overview that now opens you should already be in the correct tab "User data" (1). If this is not the case, select this tab. Click on the "Edit" button (2) within the tab.


Via the input field you can now make the desired changes to your personal data. Then click on "Save", to confirm your changes.


Do you want to change your company master data, such as the address of your company headquarters? If this is the case, please send an e-mail to

In eTrusted, you can access the user settings in the Control Centre by clicking the header icon in the top right corner. There you can set the language for the platform and view your personal data (first and last name, e-mail address).



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