After certification

In order to inspire trust at first glance among customers, online shops like to use the Trusted Shops Trustmark. But to become a certified shop, some criteria must be fulfilled. We check these in our certification process.

Read here what happens after the Trusted Shops certification process.

Do I have to notify Trusted Shops of changes to my shop after certification?

Whenever you have to make significant changes in your shop (e.g. change of shop system or major changes to the legal texts) after the successful certification, please contact your personal auditor or send an email to so that we can find the best solution for you and your shop.

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