After certification

In order to create trust at first glance among customers, online shops like to use the Trusted Shops Trustmark. But to become an approved shop, some criteria must be fulfilled. We check these in our certification process.

Read here what happens after the certification by Trusted Shops.

Do I have to notify Trusted Shops of changes to my shop after certification?

Please contact your personal auditor or send an email to so that we can find the best solution for you and your shop, if you have to make significant changes in your shop (e.g. change of shop system or major changes to the legal texts) after successful certification.

Will Trusted Shops inform me about any legal changes after completion of the certification?

We would be happy to notify you of legal changes if you wish. To receive notifications, simply subscribe to our Trusted Shops expert newsletter.

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