Installing the Shopware 6 plugin

Do you use Shopware 5? The free Trusted Shops plugin for Shopware 5 with its corresponding integration instructions can be found here: Installing the Shopware 5 plugin
The new plugin is compatible with the following versions of your shop system:
  • from 6.4.14 on

In addition, your system must meet the following requirements:

  • The plugin must be installed via the Shopware Store. Unfortunately, installation via the composer is not possible. Detailed information on Shopware’s app system can be found here: Apps
  • Your system must use one of the languages supported by the plugin. Currently, the languages with the following ISO codes are supported: de_DE, en_EN, es_ES, fr_FR, it_IT, nl_NL, pl_PL, pt_PT.
  • The APP_URL from the .env file must be reachable for external services.
  • The APP_URL must specify the domain of the first sales channel.
  • The value of in the system_config table must match the corresponding APP_URL.

Further information on the APP_URL can be found here: Notes to the APP_URL

Your version is not compatible? In that case, you can continue to use your current plugin for the time being. Please note, however, that we have stopped technical support for the plugin used so far on 30 March 2023. After this date, technical problems may occur.
We therefore recommend that you update your shop system as soon as possible and switch to the new plugin afterwards.

A new plugin has been available for Shopware 6 since November 2022. Therefore, there are two installation options:

Installation option 1: You already use a Trusted Shops plugin for Shopware 6.

  1. First, uninstall your previously used plugin with the help of the section on “Uninstallation”.
  2. Then install the current plugin with the help of the section on “Installation”.

Installation option 2: You have not used a Trusted Shops plugin for Shopware 6 yet.

  1. Skip the section on "Uninstallation".
  2. Install the current plugin with the help of the section on “Installation”.


  1. Log in to the Shopware 6 backend.
  2. Select "Extensions" in the main navigation area (01_16x16.png). Click on "My Extensions" (02_16x16.png).
  3. The “My Extensions” overview opens up. Navigate to the three small dots (01_16x16.png) on the right-hand side of "Trusted Shops Integration". Click on "Uninstall" (02_16x16.png).
  4. A pop-up window opens up. Activate the switch next to "Remove all app data permanently" (01_16x16.png). Click on "Uninstall" (02_16x16.png).
  5. The “My Extensions” overview opens up. Navigate to the three small dots (01_16x16.png) on the right-hand side of "Trusted Shops Integration". Then click on "Remove" (02_16x16.png).

Your previously used plugin has been successfully uninstalled. Now follow the "Installation" section to install the current plugin.


The free Trusted Shops Extension for Shopware is available here. A detailed description of how to add extensions with Shopware can be found here.

Afterwards, the Trusted Shops plugin must be installed within your system. To do this, first select the menu item "Extensions" within the main navigation and click on the menu item "My extensions" in the drop-down menu that now appears.


Now an overview of your extensions appears. Within this overview, click the "Install" button next to the added plugin to fully install the trustbadge.


Then activate the plugin by setting the switch from "deactivated" to "activated". After successful installation and activation of the plugin, you can begin with the configuration. To do this, click on the "..." button next to the plugin in the "My extensions" overview and select "Open extension".



Now, follow these instructions to configure the plugin according to your individual requirements: Using Trusted Shops with a plugin

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