General

• Information on the authenticity of reviews 
• Measures for Reviews/Feedback Verification
• Overall rating calculation and review profile
• What is the review profile?
• What are the main features of the Review Inbox?
• What is the Invite History?

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Collect Reviews

• How can I manually invite customers for review with the Review Collector?
• What do the optimised questionnaire templates offer?
• How to create a CSV file to send manual review invites
• How to send invites to my customers automatically?
• How to effectively collect reviews?
• No incoming reviews, what now?

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Report reviews

• How do I report a review?
• For which reasons can I report reviews?
• 4 tips on how to react to negative reviews
• Is it possible to edit or delete a review later?

Product Reviews

• How to use Product Reviews?
• How to add product reviews to my Trustbadge integration?
• How to display Product Reviews in my shop?
• What does the questionnaire for Product Reviews look like?

Integrations

• What should I know about the Net Promoter Score (NPS)?
• How do I set up Salesforce integration for eTrusted?
• How do I use Salesforce integration for eTrusted?
• How to set up the eTrusted Smart Integration for Zendesk?
• How to use the eTrusted Smart Integration for Zendesk?
• How to assign Trusted Shops tickets in Zendesk?

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