Logo
Help Centre
Access the Help Centre for consumers  
How can we help?
  1. eTrusted Help Centre
  2. Account & Billing

Account Settings

  • Where can I get my access data?
  • How do I change my password?
  • I can no longer log in to Trusted Shops. What now?
  • How do I change my user settings?
  • How do I manage user accounts?

Membership

  • How can I add a subsidiary or sister company to my existing membership?

Billing

  • What do I need to know about my invoice?
  • Which payment methods does Trusted Shops offer?
  • How do I change my payment details?

Experience Feedback Platform: terms and conditions for use

  • Guidelines for the Use of the Review System
  • Experience Feedback Platform Services
  • eTrusted Platform terms of use

 Having trouble or wishing for a feature?

Let us know!

Submit request
Logo
Imprint & Data Privacy
English (GB) Deutsch Español Français Italiano Nederlands Polski Português
Ask us anything