Access the Help Centre for consumers
How can we help?
eTrusted Help Centre
Account & Billing
Where can I get my access data?
How do I change my password?
I can no longer log in to Trusted Shops. What now?
How do I change my user settings?
How do I manage user accounts?
What do I need to know about my invoice?
Which payment methods does Trusted Shops offer?
How do I change my payment details?
Experience Feedback Platform: terms and conditions for use
Guidelines for the Use of the Review System
Experience Feedback Platform Services
Having trouble or wishing for a feature?
Let us know!
Ask us anything