Access the Help Centre for consumers
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eTrusted Help Centre
Account & Billing
Where can I get my access data?
How do I change my password?
I can no longer log in to Trusted Shops. What now?
How do I change my user settings?
How do I manage user accounts?
How do I book and cancel additional products?
How can I add a subsidiary or sister company to my existing membership?
What do I need to know about my invoice?
Which payment methods does Trusted Shops offer?
How do I change my payment details?
Experience Feedback Platform: terms and conditions for use
Guidelines for the Use of the Review System
Experience Feedback Platform Services
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