Access the Help Centre for consumers
How can we help?
In this space you find guides for our products and answers to frequently asked questions.
Get to know our review platform eTrusted. Learn all about the new features and how to use them.
Here you find everything about the Trustbadge® and both it's integration and customisation.
Detailed information and FAQ on the whole certification process as well as the evaluation can be found in this space.
What is the Buyer Protection and what do I need to keep in mind? Answers to these questions can be found here.
Reviews & Ratings
Here you find everything on online reviews and ratings for services and products as well as for local reviews. Further we have general infos and tips for you.
How does the Reputation Manager work and how can it improve my online reputation? How to find the links to online profiles?
In this space you find article about Google integration, the traffic package, widgets and more.
Our legal services like Data Privacy 360 and our consent management solution can be found here.
All privacy-related topics like GDPR, DPA, Trustbadge® documentation, legal text samples and more are gathered here.
Account & Billing
Here you find information about the account management, your contract and your bills.
Having trouble or wishing for a feature?
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