When using the Trustbadge on your website, you must adjust your privacy statement.
These template texts were created with the greatest care, but do not claim to be complete or correct. They are only intended to offer a suggestion as to how you can adapt the data protection declaration in your online presence.
In case of individual questions, however, expert advice should always be sought from a lawyer.
You can choose between different template texts, depending on the purposes for which you use the Trustbadge and whether you obtain consent from website visitors:
- If you offer buyer protection (and collect reviews via the trustbadge), please use one of the variations 1 - 6.
- If you do not offer buyer protection but only collect reviews via the Trustbadge, please use one of the variations B1 - B3:
- If you also collect reviews via the Trusted Shops review system, e.g. using the Review Collector or the API, you must provide additional information about this. The following template texts are not sufficient for this.
More information on the legal and technical background of the variants described can be found here: https://help.etrusted.com/hc/en-gb/articles/360026658512-Data-protection-guideline-recognition-of-registered-Trusted-Shops-customers
Integration of the Trusted Shops Trustbadge / other Widgets
1. Data processing when integrating the Trustbadge / other widgets
An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which can be accessed here for the USA. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
2. Data processing after order completion
For this purpose, the Trustbadge accesses the following information stored in the terminal equipment you use after you have completed your order: Order total, order number and email address. This is necessary so that we can offer you buyer protection. The data is only transmitted to Trusted Shops if you explicitly decide to take out buyer protection by clicking on the correspondingly designated button in the so-called Trustcard. If you decide to use the services, further processing is based on the contractual agreement with Trusted Shops in accordance with Art. 6 (1) (b) GDPR, in order to be able to complete your registration for buyer protection and insure the order, as well as to be able to subsequently send you rating invitations by e-mail if necessary.
An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
Integration of the Trusted Shops Trustbadge / other Widgets
1. Data processing when integrating the Trustbadge/other widgets
An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which can be accessed here for the USA. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
2. Data processing after order completion
In order to be able to complete your registration for Buyer Protection and to insure the order, as well as to be able to subsequently send you rating invitations by e-mail if applicable, the access to order information (order total, order number, e-mail address) that are stored in the terminal equipment used by you and the further processing after registration, are also based on the contractual agreement with Trusted Shops in accordance with Art. 6 (1) (b) of the German Data Protection Regulation (DSGVO). If you do not register, all transmitted data will be automatically deleted by Trusted Shops and a personal reference is no longer possible.
An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
Integration of the Trusted Shops Trustbadge / other Widgets
1. Data processing when integrating the Trustbadge/other widgets
An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which can be accessed here for the USA. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
2. Data processing after order completion
For this purpose, the Trustbadge accesses the following information stored in the terminal equipment you use after you have completed your order: Order total, order number and email address. This is necessary so that we can offer you buyer protection. The data is only transmitted to Trusted Shops if you explicitly decide to take out buyer protection by clicking on the correspondingly designated button in the so-called Trustcard. If you decide to use the services, further processing is based on the contractual agreement with Trusted Shops in accordance with Art. 6 (1) (b) GDPR, in order to be able to complete your registration for buyer protection and insure the order, as well as to be able to subsequently send you rating invitations by e-mail if necessary.
An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
Integration of the Trusted Shops Trustbadge / other Widgets
1. Data processing when integrating the Trustbadge / other widgets
An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which can be accessed here for the USA. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
2. Data processing after order completion
For this purpose, the Trustbadge accesses the following information stored in the terminal equipment you use after you have completed your order: Order total, order number and email address. This is necessary so that we can offer you buyer protection. The data is only transmitted to Trusted Shops if you explicitly decide to take out buyer protection by clicking on the correspondingly designated button in the so-called Trustcard. If you decide to use the services, further processing is based on the contractual agreement with Trusted Shops in accordance with Art. 6 (1) (b) GDPR, in order to be able to complete your registration for buyer protection and insure the order, as well as to be able to subsequently send you rating invitations by e-mail if necessary.
An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
1. Data processing when integrating the Trustbadge/other widgets
An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which can be accessed here for the USA. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
2. Data processing after order completion
An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
Integration of the Trusted Shops Trustbadge / other Widgets
1. Data processing when integrating the Trustbadge/other widgets
An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which can be accessed here for the USA. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
2. Data processing after order completion
An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
Integration of the #trstd login / other widgets
Trusted Shops widgets are integrated in this website to display the Trusted Shops services (e.g. Trustmark, collected reviews, #trstd login). This serves to protect our legitimate interests in optimized marketing of our products in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests.
When interacting with the #trstd login, session cookies are set to save the login status and display the so-called "welcome layer," which shows details about the respective online store (company information, reviews, information about buyer protection) as well as the #trstd secret. A cookie is set to recognize logged-in users and is stored for a maximum of 400 days after login. In addition, session cookies are set to send push notifications when using the app, provided the user has enabled them. This is necessary so that Trusted Shops can provide the digital service you have requested. Trusted Shops is responsible for data processing when interacting with the #trstd login.
The #trstd login and the services advertised with it are an offer of Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne, Germany ("Trusted Shops"). We and Trusted Shops are joint controllers in data protection terms pursuant to Art. 26 GDPR. In the following section, we inform you about the essential contents of the joint controllership agreement according to Art. 26 (2) GDPR.
Within the framework of the joint responsibility existing between us and Trusted Shops, please preferably contact Trusted Shops using the contact options provided in the privacy policy, if you have any data protection questions and wish to assert your rights. Irrespective of this, however, you can always contact the person responsible of your choice. Your enquiry will then, if necessary, be passed on to the other person responsible for a response.
Data processing when integrating the #trstd login / other widgets
The #trstd Login is provided by a US-American CDN provider (content delivery network).
An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which can be accessed here for the USA. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
When you access the #trstd login page, the web server automatically saves a so-called server log file that contains your IP address, the date and time of the request, the amount of data transferred, and the requesting provider (access data), and documents the request. The IP address is anonymized immediately after collection, so that the stored data cannot be linked to you personally. The anonymized data is used primarily for statistical purposes and for error analysis.
Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 (1) (f) GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel).
An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
Integration of the Trusted Shops Trustbadge / other Widgets
Provided that you have given your consent in accordance with Art. 6 (1) (a) GDPR, Trusted Shops widgets are integrated on this website to display the Trusted Shops services (e.g. Trustmark, collected reviews) after an order has been placed.
The Trustbadge and the services advertised with it are an offer of Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible for data protection according to Art. 26 GDPR. Within the scope of this data protection notice, we inform you in the following about the essential contractual contents in accordance with Art. 26 (2) GDPR.
When interacting with the Trustbadge AI+, session cookies are set to save the login status and display the so-called "welcome Layer," which shows details about the respective online shop (company information, reviews, information about buyer protection) as well as the #trstd secret. A cookie is set to recognize logged-in users and is stored for a maximum of 400 days after login. In addition, session cookies are set to send push notifications when using the app, provided the user has enabled them. This is necessary so that Trusted Shops can provide the digital service you have requested. Trusted Shops is responsible for data processing when interacting with the Trustbadge AI+.
Within the framework of the joint responsibility existing between us and Trusted Shops SE, please preferably contact Trusted Shops using the contact options provided in the privacy policy, if you have any data protection questions and wish to assert your rights. Irrespective of this, however, you can always contact the person responsible of your choice. Your enquiry will then, if necessary, be passed on to the other person responsible for a response.
1. Data processing when integrating the Trustbadge/other widgets
The Trustbadge is provided by a US-American CDN provider (content delivery network).
An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which can be accessed here for the USA. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
Integration of the Trusted Shops Trustbadge / other Widgets
Trusted Shops widgets are integrated in this website to display the Trusted Shops services (e.g. Trustmark, collected reviews).
This serves to protect our legitimate interests in optimized marketing by enabling secure shopping in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests.
The Trustbadge and the services advertised with it are an offer of Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible for data protection according to Art. 26 GDPR. Within the scope of this data protection notice, we inform you in the following about the essential contractual contents in accordance with Art. 26 (2) GDPR.
When interacting with the Trustbadge AI+, session cookies are set to save the login status and display the so-called "welcome Layer," which shows details about the respective online shop (company information, reviews, information about buyer protection) as well as the #trstd secret. A cookie is set to recognize logged-in users and is stored for a maximum of 400 days after login. In addition, session cookies are set to send push notifications when using the app, provided the user has enabled them. This is necessary so that Trusted Shops can provide the digital service you have requested. Trusted Shops is responsible for data processing when interacting with the Trustbadge AI+.
Within the framework of the joint responsibility existing between us and Trusted Shops SE, please preferably contact Trusted Shops using the contact options provided in the privacy policy, if you have any data protection questions and wish to assert your rights. Irrespective of this, however, you can always contact the person responsible of your choice. Your enquiry will then, if necessary, be passed on to the other person responsible for a response.
1. Data processing when integrating the Trustbadge/other widgets
An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which can be accessed here for the USA. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
After the order has been completed, order information (order totals, order number, product purchased, if applicable) and your email address, which has been hashed using a cryptological one-way function, are transmitted to Trusted Shops. The legal basis is Art. 6 (1) (f) GDPR. This serves to check whether you are already registered for services with Trusted Shops and is therefore necessary for the fulfilment of our and Trusted Shops' overriding legitimate interests in the provision of the transactional rating services linked to the specific order in each case in accordance with Art. 6 (1) (f) GDPR. If you are registered, further processing is carried out in accordance with the contractual agreement between you and Trusted Shops. If you have not yet registered for the services, you will subsequently be given the opportunity to do so for the first time. Further processing after registration also depends on the contractual agreement with Trusted Shops. If you are not yet registered for the services, you will then be given the opportunity to give your consent to receive rating invitations. If you do not give this consent, all transmitted data will be automatically deleted by Trusted Shops and a personal reference is no longer possible.
An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
Integration of the Trusted Shops Trustbadge / other Widgets
Trusted Shops widgets are integrated in this website to display the Trusted Shops services (e.g. Trustmark, collected reviews).
This serves to protect our legitimate interests in optimized marketing by enabling secure shopping in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests.
The Trustbadge and the services advertised with it are an offer of Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible for data protection according to Art. 26 GDPR. Within the scope of this data protection notice, we inform you in the following about the essential contractual contents in accordance with Art. 26 (2) GDPR.
When interacting with the Trustbadge AI+, session cookies are set to save the login status and display the so-called "welcome Layer," which shows details about the respective online shop (company information, reviews, information about buyer protection) as well as the #trstd secret. A cookie is set to recognize logged-in users and is stored for a maximum of 400 days after login. In addition, session cookies are set to send push notifications when using the app, provided the user has enabled them. This is necessary so that Trusted Shops can provide the digital service you have requested. Trusted Shops is responsible for data processing when interacting with the Trustbadge AI+.
Within the framework of the joint responsibility existing between us and Trusted Shops SE, please preferably contact Trusted Shops using the contact options provided in the privacy policy, if you have any data protection questions and wish to assert your rights. Irrespective of this, however, you can always contact the person responsible of your choice. Your enquiry will then, if necessary, be passed on to the other person responsible for a response.
1. Data processing when integrating the Trustbadge/other widgets
An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which can be accessed here for the USA. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
Provided you have given your consent, the trust badge accesses order information (order total, order number, product purchased if applicable) stored in your terminal equipment and your email address after the order has been completed. Your email address is hashed using a cryptological one-way function. The hash value with the order information is then transmitted to Trusted Shops in accordance with Art. 6 (1) (a) GDPR. This serves to check whether you are already registered for Trusted Shops services. If you are registered, further processing will take place in accordance with the contractual agreement between you and Trusted Shops. If you are not yet registered for the services or do not give your consent to automatic recognition via the Trustbadge, you will subsequently be given the opportunity to give your consent to receive rating invitations. Without your consent, no order information will be transmitted to Trusted Shops.
Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 (1) (f) GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel).
An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
Agreement on the use of Trusted Shops Buyer Protection
Agreement on the use of Trusted Shops Buyer Protection
Agreement on the use of Trusted Shops Buyer Protection