In the eTrusted Control Centre, you can define who is saved as a contact for Trusted Shops for various topics. This helps you to ensure that information and messages are always sent to the right person or department.
- Log in to the eTrusted Control Centre.
-
Click on the gear symbol ("Settings") (
) in the main navigation. Then click on "Account Management" (
). Open the "Company Data" (
) tab.
-
Adjust the contact details for the roles in question. The following roles
are available:
-
The "Main contact" (
-
The "Invoice recipient" (
-
The "Main contact" (
Four input fields are available for each role:
-
"First name" (
-
"Last name" (
-
"Email address" (
-
"Phone number" (
)
You can save any email address to each role, including inbox addresses such as info@ or marketing@. However, for each topic, we recommend saving one person with their personal contact details to simplify communication.
- Click on "Update contact information" (
).
You have now successfully updated your contact persons. The new information is adopted straight away and used for the respective communications.
You can also adjust your company data in the "Company Data" overview. Here is how it works: How do I change my company data?