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Help Centre
Access the Help Centre for consumers  
How can we help?
  1. eTrusted
  2. Reviews & Ratings
  3. Collect Reviews

Collect Reviews

  • How to send invites to my customers automatically?
  • How does the automatic invite dispatch work?
  • How can I manually invite customers for review with the Review Collector?
  • How to create a CSV file to send manual review invites
  • How to effectively collect reviews?
  • Which e-mail template should I send to my customers?
  • Which questionnaire templates do Trusted Shops offer?
  • Which questionnaire template should I send to my customers?
  • How do I personalise the sender details for my review invites?
  • How do I personalise the content of my questionnaires?
  • How do I personalise the design of my review invites and questionnaires?
  • How can I import reviews I have collected from other providers into eTrusted?
  • How can I send my own Review Invites?
  • How can I have reviews answered automatically?
  • How do I use the activation date for scheduled review invites?
  • No incoming reviews, what now?

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