How do I update my payment details?

If, for example, your bank account details have changed or you want to switch to a different payment method, you can update your payment details in the eTrusted Control Centre.

To change the payment details, you need administrator permissions. If you do not have the required permissions yourself, please contact your admins. You can find out how to assign roles and permissions here: How do I manage user accounts?

Follow these steps:

  1. Select a payment method
  2. Enter payment details

Step 1: Select a payment method

  1. Log in to the eTrusted Control Centre.  
  2. In the main navigation, click the cogwheel ("Settings") (01_16x16.png). Then click "Account Management" (02_16x16.png). Open the "Payment information" tab (03_16x16.png).
  3. In the "Payment method" section, click "Change" (04_16x16.png).
    PaymentData01_EN.png
  4. A pop-up appears. Select the desired payment method. Then click "Proceed".
    PaymentMethod01_en.png

You have successfully selected a payment method.

Step 2: Enter payment details

The next steps differ depending on which payment method you selected.

Connect PayPal

  1. After selecting your payment method, you will be redirected to PayPal.
  2. Log in to your PayPal account and confirm the connection.

You have successfully connected your PayPal account.

Enter credit card details

  1. Fill in the form with your credit card details.
  2. Click "Submit".
    PaymentMethod02_en.png

You have successfully entered your credit card details.

Enter SEPA details

  1. Fill in the form with your bank account details.
  2. Click "Submit".
    PaymentMethod03_en.png

You have successfully entered your SEPA details.


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