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Help Centre
Access the Help Centre for consumers  
How can we help?
  1. eTrusted
  2. Reviews & Ratings
  3. General

General

  • What are the main features of the Review Inbox?
  • What is the Invite History?
  • What is the company profile?
  • How do I track the performance of the review invites I’ve sent out?
  • How can I analyse the development of my collected reviews?
  • How do I analyse my review comments?
  • How can I display the collected reviews in my shop?
  • How can I be notified about incoming reviews?
  • What is an Event?
  • Information on the authenticity of reviews 
  • Overall rating calculation and review profile
  • Measures for Reviews/Feedback Verification
  • Jak fungují hodnocení u Trusted Shops (Czech version: "Measures for Reviews/Feedback Verification")
  • Πώς λειτουργούν οι αξιολογήσεις στην Trusted Shops (Greek version: "Measures for Reviews/Feedback Verification")
  • Corona: How can I reduce poor reviews caused by the COVID-19 pandemic?

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